How long will it take to receive my order?
This will depend on whether you require alteration or not, and where you are in the world. Alteration takes on average 3-4 days, and shipping may take up 7 days in GCC or up to 21 days worldwide (for standard post parcels). If you are in the UAE it's next day delivery. If you are in the GCC it's usually 3-5 business days or 7 days for courier worldwide.
What shipping method do you use?
Courier Service (door to door) ARAMEX & DHL
EMS Post Service (to your Post Office)
Courier to your preference, as per your request.
Name, Address, Tel required for all of the above.
You will receive a tracking number and please contact us if you need any assistance with getting your package.
Do you deliver to my home country?
Yes, we deliver worldwide. If ordering through the E-shop, you will be able to add 'Shipping' upon Checkout. You will be given the option to choose between Skynet Worldwide Express (Courier Service) or EMS Mumtaz Post. If your country doesn't come up, please contact us and we will add it on. If you wish to use your courier of preference, please let us know and we will follow up with a quotation. After you settle the shipping charges we will expedite your product.
What are the charges?
Shipping charges are automatically calculated according to your package weight, size, destination country at the checkout.
Do you do combined shipping?
Yes we do. It’s calculated on the checkout based on total weight of all your products at Checkout. You can contact us for details.
Can I send it as a gift to someone?
Yes. You can make a purchase and just notify us that its a Gift. It will be gift-wrapped and a Gift Card from you will be included. Also, please provide us with shipping address of the receiver.
Multiple Shipment/ Orders
The multiple booking/orders/shipments may result in multiple postings to the cardholder’s monthly statement
Alserkal Avenue 69, Street 17, Al Quoz 1, Dubai, UAE
P.O. Box 393380
+971 4 345 0000 | +971 50 744 5911